Support

Frequently asked questions

Everything about booking appointments and joining RajDocs as a doctor.

What is RajDocs?

RajDocs is a free platform to find and book verified doctors across Rajasthan, with instant online confirmation — no phone calls or waiting in line needed.

Is booking an appointment free?

Yes. RajDocs never charges patients a booking fee, and there are no hidden charges for using the platform.

How do I book an appointment?

Search for a doctor by name, speciality, or location, pick an open slot, and confirm your request. You'll get a notification once the doctor accepts.

Do I need to create an account?

Yes, a quick sign-up with your phone or email is needed so you can track and manage your bookings from one place.

How will I know my appointment is confirmed?

You'll receive an instant notification and email as soon as the doctor confirms your request.

What does the verified badge mean?

A verified badge means RajDocs has checked the doctor's medical registration and credentials before listing them.

Can I cancel or reschedule an appointment?

Yes, you can cancel from My Account within the clinic's cancellation window. To reschedule, cancel and book a new slot.

What happens if I miss my appointment?

Repeated no-shows may result in a booking strike on your account, which can limit future bookings.

Is RajDocs free for doctors?

Yes, always. RajDocs charges zero commission and zero listing fees — there is no cost to being on the platform.

How do I join RajDocs?

Register with your details and clinic information. Once submitted, your profile goes through a quick verification before going live.

How do I get verified?

Submit your medical registration and degree documents during registration. Our team reviews and approves genuine profiles.

How do patients book appointments with me?

Patients find your profile through search and request an open slot. You can confirm or decline each request from your dashboard.

How do I manage my bookings?

Go to the Appointments tab on your dashboard. Requests, Confirmed, and History are kept separate so you can confirm, reject, or review past visits in one place.

How do I manage my available slots?

Open the Manage Slots tab on your dashboard to add or remove available appointment times any time.

What is the Welcome Kit?

After approval, you receive a partnership certificate, a social media template, a verified badge, and a printable clinic standee with your personal QR code.

What is Branded Smart Share?

A shareable branded card with your photo, name, and booking QR code, ready to post on social media or send directly to patients.

Still have questions?

Reach out through our official support page and we'll get back to you.

Contact RajDocs Support →